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Last Updated: August 2, 2026

At Istanbul Lamps ("Istanbul Lamps," "we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit https://www.istanbullamps.com, contact us, or purchase our products.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

 

Information We Collect

Depending on how you interact with our website, we may collect the following information:

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Personal Information

You may voluntarily provide information such as:

• Full name

• Email address

• Telephone number

• Shipping and billing address

• Payment information (processed securely through our payment providers)

• Order history

• Information you provide when contacting customer support

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Automatically Collected Information

When you visit our website, we may automatically collect certain technical information, including:

• IP address

• Browser type and version

• Device information

• Operating system

• Date and time of your visit

• Pages visited

• Referring website

• Website usage statistics

This information helps us improve our website and user experience.

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How We Use Your Information

We use your information to:

• Process and fulfill orders

• Provide customer support

• Respond to inquiries

• Process payments

• Arrange shipping and delivery

• Improve our website and services

• Prevent fraud and unauthorized transactions

• Comply with legal obligations

• Communicate important information regarding your purchases

We will only use your information for purposes consistent with this Privacy Policy.

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Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal information based on one or more of the following legal grounds:

• Your consent

• Performance of a contract

• Compliance with legal obligations

• Our legitimate business interests, provided those interests do not override your fundamental rights and freedoms

 

Data Retention

We retain personal information only for as long as necessary to:

• Fulfill your orders

• Provide customer support

• Comply with legal, tax, and accounting obligations

• Resolve disputes

• Enforce our agreements

When personal information is no longer required, we securely delete or anonymize it where reasonably possible.

 

Your Rights

Depending on your location and applicable law, you may have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your information

• Restrict processing

• Object to certain processing activities

• Request a copy of your personal information

• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the contact information provided on our website.

 

Cookies

Our website uses cookies and similar technologies to improve functionality, remember user preferences, analyze website traffic, and enhance your browsing experience.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

 

Analytics

We may use analytics tools to better understand how visitors use our website. These services may collect information such as pages viewed, session duration, browser information, and approximate geographic location.

Analytics data is used solely to improve our website and customer experience.

 

Third-Party Services

Our website may contain links to third-party websites or use third-party services, including payment processors, shipping providers, analytics providers, and other business partners.

These third parties operate under their own privacy policies. We encourage you to review their privacy practices before providing personal information.

We are not responsible for the privacy practices or content of third-party websites.

 

Mobile Information and Text Messaging

If you provide your mobile phone number when making an inquiry, placing an order, or contacting our customer support team, we may use your number to send transactional text messages related to your inquiry, purchase, shipping, delivery, or customer service request.

These messages may include:

• Order confirmations

• Shipping updates

• Delivery notifications

• Customer support communications

• Responses to your inquiries

• Other service-related notifications regarding your purchase

We do not send marketing or promotional text messages unless you have separately provided your express consent.

Message frequency varies depending on your interactions with Istanbul Lamps.

Standard message and data rates may apply according to your wireless carrier's plan.

You may opt out of receiving transactional text messages at any time by replying STOP to any message received from us.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except with trusted messaging providers, aggregators, or service providers that are necessary to deliver the text messaging services you have requested. These providers may use your information only to provide messaging services on our behalf and for no other purpose.

 

Sharing Your Information

We do not sell your personal information.

We may share your information only when necessary with:

• Payment service providers

• Shipping and logistics companies

• Website hosting providers

• Customer support providers

• Analytics providers

• Government authorities or law enforcement where required by law

Each service provider is required to protect your information and use it only for the services they perform on our behalf.

 

Data Security

We implement appropriate technical and organizational measures designed to protect your personal information against unauthorized access, alteration, disclosure, misuse, or destruction.

However, no method of transmitting information over the internet or storing electronic data can be guaranteed to be completely secure.

 

Children's Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children.

If you believe a child has provided personal information through our website, please contact us immediately so that we may remove the information.

 

International Data Transfers

Depending on your location, your personal information may be processed or stored in countries outside your country of residence.

Where required by law, we take appropriate safeguards to protect personal information transferred internationally.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes become effective immediately upon publication on this page. We encourage you to review this Privacy Policy periodically.

 

Contact Us

If you have any questions regarding this Privacy Policy or our privacy practices, please contact Istanbul Lamps using the contact information available on our website.