Last Updated: July 30, 2026

Welcome to www.istanbullamps.com. These Terms and Conditions ("Terms") govern your use of our website located at https://www.istanbullamps.com and any purchases made through our website.

By accessing or using this website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms, please do not use our website.

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Definitions

Throughout these Terms:

• "Company," "Istanbul Lamps," "we," "our," and "us" refer to Istanbul Lamps.

• "You," "your," and "Customer" refer to any person accessing this website or purchasing our products.

• "Website" refers to www.istanbullamps.com.

These Terms apply to all visitors, customers, and users of our website.

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Cookies

Our website uses cookies to improve your browsing experience and enhance website functionality.

By using our website, you consent to the use of cookies in accordance with our Privacy Policy.

Cookies help us remember your preferences, improve website performance, and provide a better user experience. Some third-party services integrated into our website may also use cookies.

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Intellectual Property

Unless otherwise stated, all content on this website—including text, graphics, logos, product photographs, designs, images, videos, and other materials—is the intellectual property of Istanbul Lamps or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.

You may access our website solely for your own personal and non-commercial use.

You may not:

• Republish material from this website.

• Sell, rent, or sublicense website content.

• Reproduce, duplicate, or copy website content.

• Redistribute website content without our prior written permission.

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User Comments

Certain areas of our website may allow users to post reviews or comments.

Comments reflect the opinions of the individual posting them and do not necessarily represent the views of Istanbul Lamps.

We reserve the right—but are under no obligation—to monitor, edit, or remove any comments that are unlawful, offensive, defamatory, abusive, misleading, spam, or otherwise violate these Terms.

By submitting comments, you represent and warrant that:

• You own or have permission to post the content.

• Your comments do not infringe the intellectual property rights of any third party.

• Your comments do not contain unlawful, defamatory, abusive, or offensive material.

• Your comments are not intended to promote unauthorized commercial activity or illegal conduct.

By posting comments, you grant Istanbul Lamps a non-exclusive, worldwide, royalty-free license to use, reproduce, edit, publish, and distribute your comments in any media.

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Links to Our Website

The following organizations may link to our website without prior written approval:

• Government agencies

• Search engines

• News organizations

• Online directory services

• Accredited businesses

Other organizations may request permission to link to our website by contacting us.

Any approved link must:

• Not be misleading.

• Not falsely imply sponsorship or endorsement.

• Fit naturally within the context of the linking website.

We reserve the right to request the removal of any link to our website at any time.

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iFrames

Without our prior written consent, you may not create frames around any pages of our website or otherwise alter the visual presentation or appearance of our website.

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Third-Party Content

We are not responsible for content appearing on third-party websites that link to or reference our website.

You agree to indemnify and defend Istanbul Lamps against claims arising from content appearing on websites under your control.

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Orders and Product Information

We strive to ensure that all product descriptions, pricing, specifications, photographs, and availability information are accurate.

However, occasional errors may occur.

We reserve the right to:

• Correct errors or inaccuracies.

• Change product specifications without prior notice.

• Update pricing at any time before an order is accepted.

• Refuse or cancel orders if incorrect pricing or information has been published.

Product photographs are provided for illustrative purposes. Because our mosaic lamps are handcrafted, slight variations in color, glass patterns, size, finish, and overall appearance are normal and are not considered defects.

 

Custom and Handmade Products

Many Istanbul Lamps products are handmade and made to order.

As a result:

• Slight variations between products are expected.

• Measurements may vary slightly due to handcrafted production.

• Glass colors and mosaic patterns may differ slightly from website photographs.

• Production times are estimates and may vary depending on workload and customization.

These variations are part of the handmade nature of our products and do not constitute manufacturing defects.

 

Shipping

Estimated production and shipping times are provided for convenience only.

While we work to dispatch orders within the estimated timeframe, delays caused by customs authorities, shipping carriers, weather conditions, public holidays, or other events beyond our reasonable control may occur.

Istanbul Lamps is not liable for carrier delays after an order has been dispatched.

Customers are responsible for ensuring that shipping information is accurate at the time of purchase.

Any customs duties, import taxes, VAT, brokerage fees, or other government charges imposed by the destination country are the responsibility of the customer unless otherwise stated.

 

Returns and Cancellations

Return and cancellation eligibility is governed by our Return Policy.

Custom-made or personalized products may not be eligible for return unless defective or required by applicable consumer protection laws.

 

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Text Messaging Terms

 

Your Information

By providing your mobile phone number during an inquiry, purchase, or customer support interaction, you consent to receive transactional text messages from Istanbul Lamps relating to your order or service request.

 

How We Use Your Information

Transactional messages may include:

• Order confirmations

• Shipping updates

• Delivery notifications

• Customer support communications

• Responses to inquiries

• Other service-related notifications

We do not send marketing or promotional text messages unless you have separately provided your explicit consent.

 

Message Frequency

Message frequency depends on your interactions with Istanbul Lamps and the status of your order or customer support request.

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Message and Data Rates

Message and data rates may apply according to your wireless carrier's plan.

Please contact your carrier for pricing information.

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Opt-Out

You may opt out of receiving text messages at any time by replying STOP to any message received from us.

 

Privacy

If you provide your mobile phone number to Istanbul Lamps, it will be used solely for purposes related to your inquiries, orders, customer support, and other transactional communications.

 

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

 

Text messaging originator opt-in data and consent will not be shared with any third parties, except with trusted messaging providers, aggregators, or service providers that are necessary to deliver the text messaging services you have requested. These providers may use your information only to provide messaging services on our behalf and are not permitted to use it for marketing or any other purpose.

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Privacy

Please review our Privacy Policy to learn how we collect, use, and protect your personal information.

 

Limitation of Liability

To the fullest extent permitted by applicable law, Istanbul Lamps shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of this website or your purchase of our products.

Nothing in these Terms limits liability where such limitation is prohibited by law, including liability for fraud, fraudulent misrepresentation, or personal injury resulting from negligence where applicable law does not permit such exclusion.

 

Website Availability

We make reasonable efforts to keep our website operational and the information current.

However, we do not guarantee that:

• The website will always be available.

• Information is complete or error-free.

• The website will be free from interruptions, viruses, or technical issues.

 

Changes to These Terms

We reserve the right to modify these Terms and Conditions at any time.

Updated Terms become effective immediately upon publication on this website.

Continued use of our website constitutes acceptance of any revised Terms.

 

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Turkey, without regard to its conflict of law principles.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Istanbul, Turkey.

 

Contact Us

If you have any questions regarding these Terms and Conditions, please contact Istanbul Lamps through the contact information provided on our website.